To state the obvious, managing
outsourced and offshore efforts is vastly different than managing
local teams. The distance and differences in culture and
communication styles confound even the best managers, and the
divisiveness that sometimes occurs in collaborative global teams can
derail
even the best-managed projects. As a result of this than a third of
outsourcing efforts fail to meet expectations,
and many more fail to thrive.
Don't let your team become part of this
dismal statistic.
Good
global teams are good because they function as a team, with each
contributor feeling and acting like a part of a cohesive whole,
regardless of where in the world he or she sits. Failed global teams
fail because they don't achieve this team orientation. Following from
these simple truths, Inside Outsource Consulting provides best
practices training in global team management, with delivery
capabilities in the USA and India, through our partnership with Sound
Paradigm.
Course content includes detailed guidance, best practices and templates
in the following areas:
- Communications and meetings
- Workflow and metrics
- Expectation setting
- Team building and culture
- Knowledge transfer and skills management
- Team configuration and work selection
Logistics for delivery are flexible, with some clients opting for the
"off the shelf" content in a one or two day classroom format, and
others choosing more customization, and a multi-session "lunch and
learn" format.